Manny is the manager of the Red Lobster in CT, closing due to poor numbers instead of getting remodeled. This short book is the last shift at the Lobster. Short-staffed, with a snowstorm cutting into the guest count further, Manny continues to go through his checklists and follow procedure, even though his employees think it's stupid. He'll be moving to the Olive Garden down the road as an assistant manager, a demotion. He'll be leaving the waitress that he had an affair with, and still loves. He'll be leaving his crew (taking only 5 to Olive Garden) who he roots for even when it seems he shouldn't. Less than 150 pages, it's a masterful portrayal of following a corporate framework, even when he doesn't believe in it, and the humanity of all the characters: Manny, his staff, his customers.